Need help now? Call or text 1-800-GAMBLER (1-800-426-2537) or 1-800-522-4700 — free & confidential, 24/7 Also: 1-800-MY-RESET · 1800myreset.org

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Getting help in Massachusetts

If you’re ready for a life after betting, here’s a simple path in MA — then the official details below.

  1. Step 1 — Block access

    • BetBlocker (free) or Gamban
    • Ask someone you trust to hold the admin PIN
    • Mute or remove sportsbook apps and notifications
  2. Step 2 — Self-exclude

    • Use Massachusetts’s official program: Voluntary Self-Exclusion (VSE) / PlayWell (Massachusetts Gaming Commission (with Lottery for iLottery))
    • Open the official enrollment page
    • Terms: 1 year, 3 years, 5 years, or lifetime (lifetime only after completing a shorter term first). Removal is not automatic — you must complete a reinstatement session after the term.
    • Coverage: Optional tracks: casino gaming area; sports wagering (retail + platforms); iLottery. Retail lottery tickets are not blocked by VSE.

    Verified from massgaming.com VSE page

    Before you enroll: withdraw balances you can, save records you might need, cancel recurring deposits. Many terms can’t be shortened.

  3. Step 3 — Protect your money

    • Withdraw remaining balances where possible
    • Cancel autopay and remove saved payment methods
    • Download win/loss or tax records you may need later
  4. Step 4 — Get support

Official self-exclusion details

How to enroll: Phone Safer Gaming Education Line 1-800-426-1234; PlayWell chat; in-person at PlayWell Info Centers (Plainridge, MGM Springfield, Encore Boston Harbor) or MGC Boston; or remote video enrollment. Contact 617-533-9737 or [email protected]. Bring government photo ID with signature.

Go to the official enrollment page

Forms available in multiple languages. Use a designated agent or remote process — don’t mail/email forms on your own.

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Life After Betting is not affiliated with Massachusetts Gaming Commission (with Lottery for iLottery). Rules change. If anything here differs from the official page, trust the official page.